A: Because LED can now achieve the necessary light output levels to compete with other sources such as halogen and fluorescent, as well as being much easier to install, and eminently more versatile in their areas of use,
LED’s are now the most discerning option for both domestic and business users.
Apart from offering a very bright, cool running, controlled instant light, LED products can last up to 15 times longer than conventional light sources; use on average 80% less energy to create comparable light levels,
which directly translates into considerable reductions in utility bills, as well as contributing to a sizeable reduction in CO2 emissions.
What is your warranty policy?
A: INNO-TECH gives a 3 or 5 years warranty to all our products. If any quality problems during warranty period, we will provide solutions, and one to one exchange with shipping cost bear by us.
More details please refer to Warranty Terms….
What is your delivery time?
A: sample order is 3-7 days, and bulk order is 15-20 days.
What is your Payment method?
A: T/T in advance for samples; For bulk order, 30% deposit and 70% balance paid before shipment. Paypal and Western Union are acceptable.
Whether offer OEM / ODM service?
A: Yes, our R&D team can develop products according your requests. We offer OEM/ODM service to our customers.
What certification about your products?
A: CE and RoHS for all products, some models have TUV, FCC, SAA, C-tick.
How can I buy?
A: Send us an inquiry and our experienced saleman will asisit you with their professional knowledge. Upon receipt of an order, we will send you a PI, with all the details of your order.
On reception of the payment, the production is launched and you receive the acknowledgment of payment, which specify you the expected delivery date.
A: We provide three freight solutions based on the ratio cost/speed you want.
1. Sea Freight Economic, but +/- 30 days.
2. Air Freight to your local airport: 5-6 days.
3. Air Freight Express door to door (Like DHL, UPS, Fedex, etc…) integrating all costs (transfer, customs clearance, and home delivery), perfectly adapted and economic shipment for light products.
If I find any default products, how will INNO-TECH deal with it?
A: Under ITLED’s limited warranty term, if you have any problems with our product, please contact your account manager, indicate the problems or failure you are having and take necessary pictures.
If the quality of faulty product is small, INNO-TECH will ship the free replacement without asking for sending back the faulty ones.
If faulty quantity is big, INNOTECH will ask you to send back the products for repairs.
(Please ensure that products are well packaged, we will not take responsible for any damaged suffered during transportation.) Materials and labor will be free of charge in repairs under warranty.
Transportation expense of returning and replacement are covered by us.